Privacy Policy

Effective Date: 1 April 2026

Last Updated: 1 April 2026

Real Accounting (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website or engage our services.

1. Information We Collect

When you visit our website or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • IP address and website usage data

Where you engage our services, we may also collect information reasonably necessary to provide accounting, taxation, bookkeeping, and SMSF services.

2. General Information Only

The content on this website is provided for general information purposes only and does not constitute accounting, taxation, financial, or legal advice.

You must not rely on the information on this website as a substitute for professional advice tailored to your specific circumstances.

3. No Client Relationship

Your use of this website or communication with us through this website does not create a client relationship between you and Real Accounting Pty Ltd.

A client relationship is only formed once we have agreed to act for you under a formal engagement.

4. Accuracy of Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we do not guarantee the completeness, accuracy, or reliability of any content.

Information may change without notice.

5. Limitation of Liability

To the maximum extent permitted by law, Real Accounting Pty Ltd is not liable for any loss or damage (including indirect or consequential loss) arising from:

  • Your use of, or reliance on, this website

  • Any errors or omissions in the content

  • Any interruption, delay, or unavailability of the website

6. Third-Party Links

This website may contain links to third-party websites or services.

We do not control, endorse, or take responsibility for the content, privacy practices, or accuracy of third-party websites.

7. Intellectual Property

All content on this website, including text, graphics, logos, and materials, is owned by or licensed to Real Accounting Pty Ltd.

You may not reproduce, distribute, or use any content without our prior written consent.

8. Privacy

Your use of this website is also subject to our Privacy Policy.

We may collect and handle personal information in accordance with applicable privacy laws.

9. Security

We do not guarantee that this website is free from viruses, malware, or other harmful components.

You are responsible for taking your own precautions to ensure safe access.

10. Changes to Terms

We may update these Terms & Conditions from time to time.

Any changes will be effective immediately upon publication on this website.

11. Governing Law

These Terms & Conditions are governed by the laws of New South Wales.

Any disputes arising in connection with these terms are subject to the exclusive jurisdiction of the courts of New South Wales.

2. How We Collect Information

We may collect personal information through:

  • Website enquiry forms

  • Email and phone communications

  • Meetings and consultations

  • Engagement and onboarding documents

  • Cookies and website analytics tools

3. Why We Collect Information

We collect and use personal information to:

  • Provide accounting, taxation, bookkeeping, and SMSF services

  • Communicate with you regarding our services

  • Meet legal and regulatory obligations

  • Improve our website and client experience

  • Send relevant service updates or marketing communications

4. Disclosure of Information

We may disclose personal information to:

  • Government and regulatory authorities where required

  • Professional advisers and service providers

  • Cloud software and IT service providers used in operating our business

We do not sell personal information to third parties.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure cloud-based systems and software used in the operation of our business.

6. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

To request access or corrections, please contact us using the details below.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website functionality and user experience.

You can disable cookies through your browser settings, although some website functionality may be affected.

8. Marketing Communications

We may occasionally send updates or information about our services. You may opt out of marketing communications at any time using the unsubscribe link provided or by contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Real Accounting

[Insert Email Address]

[Insert Phone Number]

[Insert Business Address]